Information for Current Merchants

Frequently Asked Questions

Answers to frequently asked questions regarding Accounts & Billing, Technical Support, Customer Service, and general information about our credit card processing services.

Retail Equipment

Here merchants can find information about the different types of point-of-sale equipment Pinnacle Processing Group, Inc. supports and download printable Quick Reference Guides for our most popular terminals.

Retail Supplies

Convenient online form to order replacement supplies for your point-of-sale equipment.

Glossary of Terms

Definitions of commonly used industry terms.

Merchant Resources

Here you can find useful reference material relating to your credit card terminal and its operation.

Please Contact Us for more information.

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